CVoice (Cisco Voice over Frame Relay, ATM and IP)

Cisco Voice over IP (CVOICE), version 4.0 is a five-day instructor-led course that focuses on introducing students to the latest Cisco-based technologies for carrying voice transmissions over a variety of data networks. Upon completion of this course a student will be able to:

Describe the similarities and differences between traditional public switched telephone network (PSTN) voice networks and IP Telephony solutions
Explain the processes and standards for voice digitization, compression, digital signaling, and Fax transport as they relate to Voice over IP (VoIP) networks
Configure voice interfaces on Cisco voice-enabled equipment for connection to traditional, non-packetized telephony equipment
Configure the call flows for Plain Old Telephone Service (POTS), VoIP, and default
dial peers
Describe the fundamentals of VoIP and identify challenges and solutions regarding its implementation
Compare centralized and de-centralized call control and signaling protocols.
Describe specific Voice Quality issues and the Quality of Service (QoS) solutions used to
solve them
Apply fundamental knowledge of VoIP to dial plans and enterprise and service provider applications

This course is directly related to Cisco's AVVID solution.

To register call 916-852-2570
This course can be delivered by the methods below:
Classroom Learning $2695 USD
Self-Paced e-Learning See Below

You Learn...

Motivation for voice and data integration
Voice-capable Cisco routers
Applications for voice capable Cisco routers
Analog and digital voice characteristics
Voice encodings
Voice signaling
Voice Over IP environments (SIP, H.323, MGCP)
Quality of Service techniques for "non-quality-of-service" networks (such as IP and Frame Relay)
Integrated voice/data network design and optimization
Voice/data network configuration and troubleshooting
Legacy voice technologies
Emerging voice technologies

Who Would Benefit

This course will be of benefit to Network Engineers, Network Architects and Network Support professionals who

Install and configure voice and data network devices
Take requests to add voice and data services/applications to the network
Perform traffic analysis
Design networks to maintain a high quality of service in an integrated voice/data environment

 

Course Outline

Please choose below for specific Outline information.

Classroom Outline
Self Paced e-Learning Details

Classroom Outline

1. Introduction to Packet Voice Technologies

Traditional telephony networks
Packet voice networks
IP data networks

2. Analog and Digital Voice Connections

Basics of analog and digital voice
Processes and standards of voice digitization, compression, and digital signaling
Signaling methods
ISDN voice interfaces
Signaling between PBXs,
Common Channel Signaling (CCS) systems
Internetworking of signaling systems
Fax and modem usage over a VoIP network

3. Configuring Voice Interfaces

Analog and digital voice interfaces
Analog and digital voice ports for optimal voice quality

4. Voice Dial Peers

Call flows
Inbound and outbound dial peers
Application of voice dial peers
Special purpose connections

5. Introduction to Voice over IP

Fundamentals of VoIP
Differences and similarities between VoIP and Voice over other technologies, such as Frame Relay or ATM
Roles of Gateways in integrating VoIP with the traditional voice technologies found in enterprise and service provider networks
VoIP protocol stack
Applied headers
Use of Real-Time Transport Protocol compressed (cRTP)
Bandwidth requirements for various codecs and data links
Methods to reduce bandwidth consumption
Implications of implementing security measures in VoIP networks

6. Voice over IP Signaling and Call Control

Types of various signaling
Call control models
Call control services
Functional components of H.323
Functional components of SIP
Functional components of MGCP
H.323, SIP, and MGCP call control models

7. Improving and Maintaining Voice Quality

Voice Quality Measurement including codec choice, which affects quality
Transporting real-time voice in a non-real-time IP internetwork
Quality of Service (QoS) functional areas and tools
Campus networks
WAN
Effect of network design on QoS
Overcoming jitter
Overcoming delay
Call Admission Control tools
Resource Reservation Protocol (RSVP)
Busy-hour bandwidth allocation for both voice and data traffic

8. Scalable Numbering and Applications

Implementing a scalable numbering plan
Cost-saving applications

Course Labs

Lab 1: Configure the Classroom Network

List the data interfaces and voice ports on your routers. Access the client/servers in all other pods in the classroom.

Lab 2:Voice Port Configuration

Customize and verify analog port operations and digital port operations.

Lab 3:POTS Dial Peers

Configure dial peers for locally terminated calls, PBX calls, and public switched telephone network (PSTN) calls.  Determine appropriate method of digit forwarding and manipulation.Create hunt groups and determine hunting behavior.

Lab 4:   Connections

Simulate auto attendant functions through the use of PLAR/PLAR OPX.

Use appropriate show and debug commands to monitor and troubleshoot the connections

Lab 5:Basic VoIP

Configure VoIP connections.  Verify basic call setup through debug commands.

Use appropriate show and debug commands to monitor and troubleshoot the connections.

Lab 6:VoIP with H.323

Configure single zone and multizone H.323 Gatekeeper environments for VoIP scalability.Use debug to show commands to monitor the status and progress of call setup procedures in an H.323 environment.

Lab 7:VoIP with SIP

Use SIP direct (UA to UA) and proxy call control procedures to establish VoIP calls.Use debug commands to analyze direct and proxy call control procedures.

Lab 8:VoIP with MGCP

Configure your routers as MGCP Residential Gateways and have the routers use an MGCP call agent to establish voice between them. Use debug commands to analyze the interactions between MGCP Gateways and a call agent. Use show commands to view the status of MGCP endpoints, connections, and calls.

Lab 9:Quality of Service

Implement quality improvements on low speed links with QoS features such as fragmentation, interleave, and Frame Relay traffic shaping. Implement features such as voice packet marking (tagging) and queueing to improve end-to-end voice quality.

Lab 10:Call Admission Control

Implement call admission control by setting the dial peer maximum connections, by way of RSVP and by using H.323 Gatekeeper.

Self-Paced e-Learning Details

Essentials of Cisco Voice (ECV)

2 Titles Product # 281167

Essentials of Cisco Voice (ECV) is a two-title course designed to teach you how to use the latest CiscoŽ technology to integrate voice over Frame Relay, ATM, and IP. You will determine the optimum service selection, equipment, and configuration of a voice-over-data network. Learn detailed analog and digital telephony fundamentals and principles of voice communications. Design branch and regional office voice connectivity using Cisco 3620/3810 multiservice equipment and configure the Cisco 2600 and 3600 for voice over IP.

*This course offers material comparable to the Cisco CVOICE class.

Title 1: Cisco Router Telephony Interfaces

Product # 281159
Voice over Multiservice Networks
Voice over IP capable Routers
The MC3810
Traditional Corporate telephony Networks
Multiservice Router Roles
The FXO and FXS Interface
FXO and FXS Trunk Signaling
E and M Trunk Signaling
Codecs
Digital Voice Lines
IOS Configuration of Voice Interfaces
IOS Configuration of Digital Voice Interfaces

Title 2: Voice Over IP, Frame Relay, and ATM

Product # 281160
Quality of Service on Multiservice Networks
Voice of Frame Relay Concepts
Voice over Frame Relay Configuration
The Multi-Flex Trunk
Voice Over ATM
Voice Over IP
VoIP Call Setup and Configuration
The H.323 Gatekeeper
Building a Multiservice Network Case Study
The Cisco IP Telephony System
Cisco Phone Protocols
CIPT H.323 Devices

 

Suggested Prerequisites

Interconnecting Cisco Network Devices (ICND) and Building Scalable CiscoŽ Internetworks (BSCI) are suggested prior to attending this course.

ICND (Interconnecting Cisco Network Devices)
BSCI (Building Scalable Cisco Internetworks)

 

Suggested Follow-ons

Students followed up CVoice (Cisco Voice over Frame Relay, ATM and IP) by attending these popular classes:

CIPT (Cisco IP Telephony)
CUSAE (Cisco Unity System Administration/Engineering)

 

Self-Paced e-Learning

Title 01: Cisco Router Telephony Interfaces (281159) - $495 USD
Title 02: Voice Over IP, Frame Relay, and ATM (281160) - $495 USD
Essentials of Cisco Voice (ECV) (281167) - $795 USD

 

Certifications

CCIEŽ (CiscoŽ Certified Internetwork Expert) Communications & Services
CiscoŽ IP Telephony Support Specialist